During the International Rally of Queensland, it was interesting to observe how people made use of the radios provided for the event. In fact, watching peoples’ behaviour to me, made it clear that none of them had any training in how to use one of these devices. And they all struggled, mostly as a result of each others’ bad habits.
This isn’t an isolated case… my mother who works at the Brisbane International airport, often complains about the radio etiquette of her fellow colleagues. A lot of people have a radio thrust into their hands, and haven’t a clue how to use them. In trying to figure it out, they often fall trap to the same bad habits.
I myself have found a lot of this by mistake, and by observing others. A lot of this is also applicable to using regular telephones … I found the tip of standing still when talking helpful when I needed to make a call to emergency services on my mobile phone — the particular spot where I was at the time, the phone would drop out if I moved more than 6 inches in any direction. Learning not to talk too close, or too loudly into a microphone, also helps.
The following is a little chart I came up with. No, the stick figures are not XKCD grade, they’re not meant to be. Click on the image below for a copy as a PDF, or get the SVG source here. File is provided in the public domain, but attribution would be appreciated. If you use radios in your workplace, and observe this kind of behaviour in your colleagues, you might like to print this out and stick it on a wall somewhere.